Temporary Files Outlook 2016 For Mac

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Original KB number: 3038305

Symptoms

In your computer's %Temp% folder, you notice a very large file (for example, more than 1 GB) that's named Outlook.exe.log.

Outlook adds the sender's email address to the blocked senders list. Note: You can restore any of the mail that is in the Junk E-mail folder. Click the message that you want to move to the Inbox folder, and then on the Home tab, click Junk, and then click Mark as Not Junk. The users have the misconception that OLM file is automatically created and saved somewhere in the system. But, when the user Archive Email in Outlook 2016 & 2011 for Mac then OLM file is created. Therefore, to access OLM file, the user has to archive Mac Outlook 2011 and 2016 data then he/she can access the OLM file.

Files

Note

The %Temp% folder is typically found at C:Users<user name>AppDataLocalTemp.

Cause

This problem may occur if you turned on TCOTrace logging by enabling the following registry settings:

Download Outlook 2016 For Mac

Key: HKEY_CURRENT_USERSoftwareMicrosoftOfficex.0CommonDebug
DWORD: TCOTrace
Value: 1

Note

For

The x.0 placeholder represents your version of Office (16.0 = Outlook 2016, Outlook for Office 365 and Outlook 2019, 15.0 = Outlook 2013, 14.0 = Outlook 2010, and 12.0 = Outlook 2007).

TCOTTrace logging should remain enabled only as long as you are working with a support engineer on a specific issue.

Resolution

To resolve this issue, follow these steps:

Outlook 2016 File Location

  1. Exit Outlook.

  2. Open a Run dialog box. To do this, use one of the following methods, as appropriate for your situation:

    • Windows 10, Windows 8.1, and Windows 8: Press Windows key+R.
    • Windows 7 or Windows Vista: Select Start, and then select Run.

  3. Type regedit.exe, and then select OK.

  4. Locate and then select the following subkey:

    HKEY_CURRENT_USER SoftwareMicrosoftOfficex.0CommonDebug

    Note

    The x.0 placeholder represents your version of Office (16.0 = Outlook 2016, Outlook for Office 365 and Outlook 2019, 15.0 = Outlook 2013, 14.0 = Outlook 2010, 12.0 = Outlook 2007).

  5. How to print a manual invoice in sap. Right-click TCOTrace, and then select Delete.

  6. When you are prompted to confirm the deletion, select Yes.

  7. On the File menu, select Exit to exit Registry Editor.

  8. Delete the Outlook.exe.log file from the %Temp% folder if you are not working with a Microsoft support engineer on an issue.